FAQs
Frequently Asked Questions
- I have successfully opened a BizKo account. Why can’t I send funds through BizKo?
- I am a Basic Plan subscriber. Can I still upgrade my subscription to Premium Plan?
- I am a Premium Plan subscriber. What will happen to my access once you remove the subscription fees?
- Do I need to enroll again once you remove the subscription fees?
- Acceptable IDs for BizKo - BPI ePayroll
- BizKo - BPI ePayroll FAQs (Others)
- BizKo - BPI ePayroll FAQs (New to Platform)
- BizKo - BPI ePayroll FAQs (Application Result)
- BizKo - BPI ePayroll FAQs (Claiming of ATM BPI Debit Mastercard)
- BizKo - BPI ePayroll FAQs (Review Application)
- BizKo - BPI ePayroll FAQs (ID Upload)
- BizKo - BPI ePayroll FAQs (New to Bank)
- BizKo - BPI ePayroll FAQs (Data Privacy & Personal Information)
- BizKo - BPI ePayroll FAQs (Verification)
- BizKo - BPI ePayroll FAQs (Employee Details Confirmation)
- BizKo - BPI ePayroll FAQs (Unique Reference Code & Notification Invite)
- BizKo - BPI ePayroll FAQs (Claiming of ATM Debit Mastercard)
- BizKo - BPI ePayroll FAQs (Employee Minimum Qualification)
- BizKo - ERRORS in BPI ePayroll Step by Step
- Are there fees involved if I would like to collect from my customers via credit card?
- If my customer raises disputes for credit card transactions, are there fees involved? What is the process?
- What type of SSS and Pag-IBIG payments can I settle via BizKo?
- When was the removal of the subscription fees in BizKo implemented?
- How can I update the email address registered to my BPI / BizKo account?
- I have inquiries about my BizKo account. How can I ask for help?
- I live abroad. Can I still access BizKo?
- I have successfully accessed my new BizKo account. Why can’t I make an outgoing transaction?
- I have successfully created a BizKo account. How do I log in?
- Can I open a BizKo account / enroll to BizKo without a BPI account?
- Can I open a BizKo account via the BPI Online app?