WEB
- Go to “Payments & Transfers” in the Menu ladder at the left side of your screen.
- Click the “Same Bank Transfer” , then the transfer request form will be displayed.
- Select the account to transfer from.
- Fill the form of details required. Provide beneficiary details. You may select beneficiary from the address book by clicking the “View Address Book” button. A list of beneficiaries will be displayed on the left side. Then, you may add a new beneficiary by clicking the "+" (add) icon in the beneficiary account name.
- Provide transfer details as suggested on the form.
- Once form has been completely filled out, click the “Next”
- Transaction confirmation screen will be displayed. Review and confirm. If all is correct, click the “Submit” button. Otherwise, click “Back” button to cancel or update the transaction details.
- For transaction verification, you will receive a One-Time PIN (OTP). Key it in on the OTP verification screen. Then, Click "Submit". Click “Resend OTP” if you did not receive the OTP.
- Finally, an acknowledgement page will display with transaction reference number. You may print, email and copy the completed transaction.
- Click “Done” to return to same bank transfer initial page.
Click here for a short How-To video clip.
MOBILE
- Tap Menu and go to “Payments & Transfers”.
- Tap “Same Bank Transfer”, then the transfer request form will be displayed.
- Select the account to transfer from.
- Fill the form of details required. Key in the beneficiary details. You may select beneficiary from the address book by tapping the “View Address Book” button. A list of beneficiaries will be displayed on the left side. Then, you may add a new beneficiary by clicking "+" (Add) icon in the beneficiary account name.
- Provide transfer details as suggested on the form.
- Once form has been completed, tap the “Next” button.
- Transaction confirmation screen will be displayed. Review and confirm. If all is correct, click the “Submit” button. Otherwise, click “Back” to cancel or update the transaction details.
- For transaction verification, you will receive a One-Time PIN (OTP). Key it in on the OTP verification screen.
- Finally, an acknowledgement page will display with transaction reference number. You may print, email, and copy the completed transaction.
- Click “Done” to return to same bank transfer initial page.
Tips:
- If you will do the same transaction in the future, to save some time, you may save the transaction as a template. To save the transaction as a template, type in your preferred template name on the template field and click “Save”.
- You may tag or categorize the transaction to narrow down your search filter for reporting. To categorize the transaction, click “Tag the transaction”.
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To download or email the transaction receipt, click “Options”.
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